Flipbook Pro

Frequently Asked Questions

Flipbook Pro offers a 7 days free trial. If the product meets your requirements, you will then be invoiced on the basis of a monthly, or yearly, subscription.

Yes, you can cancel your subscription at any time. There are no long-term commitments.
You just need to uninstall the app to terminate the subscription with immediate effect. The subscription status may take some hours to update in your Shopify account.

Yes, Flipbook Pro is fully responsive and works seamlessly on all devices, including mobile and tablets.

Absolutely! Flipbook Pro provides a range of customization options to make your PDF buttons fit in perfectly with your shop's design.

There is a maximum limit imposed by Shopify, which is 20MB.

It's always a good idea to reduce the size of documents served on websites as much as possible, especially for speed of access.

No, there is no limit to the number of PDF files the plugin can handle, and in general, there is no limit to the number of PDF documents on a Shopify site.

Check if your web browser has an ad-blocking extension or a JavaScript code blocker. Disable the extension or whitelist your site.

Depending on the speed of your Internet connection and the performance of your computer or smartphone, it may take a while for the Flipbook code to load. If you click a button before it has finished loading, the flipbook will not be displayed and the browser will download the PDF file instead.

Yes, our dedicated customer support team is available to assist you with any questions or issues you may have.